Help and guidance

Guidance on using researchfish®

Help and guidance is provided throughout the researchfish® system. You can access it by clicking on the 'Help using this page' button on the ‘My Awards’ and ‘Personal Portfolio’ sections of researchfish®. Researchfish Ltd provide a help and guidance page with helpful links and documents.

Guidance on research outcome reporting to the Councils

If you have any queries relating to reporting research outcomes on researchfish® for your awards, please see the below FAQs.

There are also specific areas devoted to providing key information to principal investigators (inc. fellows), students (inc. their supervisors) and research organisations administrators which can be accessed below:


Information for PIs Information for students Information for RO
administrators

Support contacts

If you have difficulty logging in or have other technical issues associated with the researchfish® system, please contact researchfish® directly via email at support@researchfish.com. There is also an online help centre available from within the system, with context sensitive enquiry functionality, an interactive help tool and live chat available from 9:00am to 5:00pm, Monday–Friday (UK time).

For non-technical enquiries you can also contact the Research Outcomes Support Team via email at researchoutcomes@rcuk.ac.uk or by telephone on 0800 2922 478, between 8:30am and 4:30pm, Monday-Friday (excluding holidays e.g. bank holidays).

Glossary of terms

There is a glossary of terms available here containing explanations of common phrases used throughout these webpages and in our communications that may be helpful.