The UKRI Funding Service helpdesk
Any queries regarding the system or the submission of applications through the Funding Service should be directed to the helpdesk.
Email: support@funding-service.ukri.org
Phone: 01793 547490
Our phone lines are open:
- Monday to Thursday 8:30am to 5:00pm
- Friday 8:30am to 4:30pm
To help us process queries quicker, we request that users highlight the council and opportunity name in the subject title of their email query, include the application reference number, and refrain from contacting more than one mailbox at a time.
More information about how to use the Funding Service.
General grants policy queries
Email: grantspolicy@stfc.ac.uk
Studentships enquiries
Email: studentships@stfc.ac.uk
Fellowships enquiries
Email: fellowships@stfc.ac.uk
Research grants
Enquiries about remit (that is, whether the scientific areas of the proposed work fits within the scope of activities and science areas supported by STFC).
Email: remitquery@stfc.ac.uk
Peer review process
Email: grantspolicy@stfc.ac.uk
Last updated: 30 September 2025